Client Charter

The Synergy Client Charter

At Synergy your priority is our priority and we work with you to make sure your goals are met in a timely and efficient manner.
We have put together this client charter because our number one focus is always the client and their needs.

Our Aims

We aim to provide excellence in

•   system design, development and delivery
•   colour press digital printing
•   dynamic document design
•   electronic document delivery
•   document management
•   scanning and indexing services
•   mail fulfilment

We aim to be client focused: keeping our clients in control and connected throughout.

We aim to provide 100% client satisfaction
 
Our Service Guarantee


We are confident in our ability to provide services that are:

•   robust
•  consistent                                                                                                                                    
•   industry-leading
•   friendly                                                                                                          
•   professional

 We underpin this confidence with the following guarantee:

If there are any un-reported timing, systems or quality variances to our agreed undertakings, all service and related charges will be discounted by 100%